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Help & FAQ's

You can sell tennis, padel, pickleball, squash, badminton, and table tennis equipment and accessories.

To become a seller, click on the “Sign Up” or “Register” button on the website and follow the prompts to create your seller account.

To list an item to sell is free. Once that item listing is sold, Racket-Hub.com will charge a small commission fee % of the overall value of the sale, including posting.

After logging into your seller account, you can list your products by clicking on the “Add Product” or “List Item” button and filling out the required information for each item.

If you have any questions or concerns, you can reach out to our customer support team via email or through the contact form on the website.

Yes, you can sell both new and used items on Racket-Hub.com. Please ensure that you accurately describe the condition of the product in your listing and provide clear photos for buyers to veiw.

If your product arrives damaged, please contact the shipping carrier and our customer support team immediately to initiate a claim and resolve the issue.

As long as the brands align with our product categories (tennis, padel, pickleball, squash, badminton, and table tennis), you can sell products from any brand.

Yes, you can choose to offer international shipping for your products. However, please be aware of any customs regulations and shipping restrictions that may apply.

We employ various security measures to prevent fraudulent transactions, including encryption, fraud detection algorithms, and manual review processes.

Typically, your products will appear on the website shortly after you list them, pending any review processes or moderation checks.

Yes, you can offer customizations or personalization’s for your products if applicable. Make sure to clearly communicate any customization options in your product listings.

In the event of a dispute, our customer support team will investigate the issue and work to find a resolution that is fair to both parties involved.

If you become aware of any product recalls or safety concerns related to your products, please notify our customer support team immediately to take appropriate action.

While we accept various payment methods, we may have restrictions on certain payment processors. Please refer to our payment policies for more information.

Yes, you can offer warranty or guarantee options for your products if you choose to do so. Make sure to clearly outline any warranty terms in your product listings.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

You can manage your inventory by logging into your seller account and accessing the “Inventory Management” section. From there, you can add new products, update existing ones, and track stock levels.

Sellers are responsible for shipping their products to customers. You can choose your preferred shipping methods and set shipping rates accordingly. Customers will be able to select their preferred shipping option during checkout.

Each seller may have their own return policy, some sellers are private sellers, other sellers maybe affiliated to businesses, so it’s essential to review the seller’s terms before making a purchase.

We carefully vet all sellers before they can start selling on our platform. Additionally, we encourage buyers to leave reviews and ratings based on their experience with sellers to help maintain trust and transparency within the community.

We carefully vet all sellers before they can start selling on our platform. Additionally, we encourage buyers to leave reviews and ratings based on their experience with sellers to help maintain trust and transparency within the community.

You have full control over pricing your products. Consider factors like cost, market demand, and competitor pricing when setting your prices.

Yes, we have guidelines for product images and descriptions to ensure consistency and accuracy across listings. Please review our seller handbook for more information.

Yes, we have guidelines for product images and descriptions to ensure consistency and accuracy across listings. Please review our seller handbook for more information.

You can track your sales and earnings by accessing the sales reports and analytics tools available in your seller dashboard

Sellers are responsible for complying with tax regulations applicable to their sales. We recommend consulting with a tax professional for guidance on tax obligations.

Yes, sellers have the option to offer discounts, promotions, and sales events on their products. You can manage these promotions through your seller dashboard.

There may be limits on the number of products you can list, depending on your seller account type. Please refer to our seller terms and conditions for more information.

You can manage customer inquiries and support requests through your seller dashboard or by communicating directly with customers via email or messaging.

To optimize your product listings, consider using relevant keywords, high-quality images, and detailed descriptions. You can also explore advertising options and SEO strategies to increase visibility.

You can deactivate or remove a product listing from your seller dashboard by editing the listing and selecting the appropriate option. If you encounter any issues, please contact our customer support team for assistance.